For clients and suppliers of IT and outsourced services
We help clients get more from their suppliers, and help suppliers keep their clients.
Every supplier contract has two sides. We work with both: finance leaders who want every pound of supplier spend to earn its keep, and IT service providers who want to know how their clients really see them.
Buying IT and outsourced services?
We check, renegotiate and manage your supplier contracts, so you pay the right price for what you actually use, with a monthly ROI your finance team signs off.
Explore VMaaS For suppliers · IT service providersProviding IT services to clients?
We find out how your clients really see you, then help you co-create a Joint Account Plan that protects renewals and grows the account.
Explore Joint Account PlanResults for finance leaders
- £7m software renewal brought down to £4m (infrastructure programme)*
- £6.5m saved in everyday running costs (public sector)*
- About £1m saved moving from one supplier to several (insurance)*
- Contract changes agreed in 5 days instead of 25*
*Results from roles our founder held before setting up Arteze. Client details are withheld.
The commercial reality
Same contract, same supplier. A very different number on your P&L.
The difference between overspending and saving is rarely the deal itself. It's how the contract is managed once it's signed.
Contracts left to run
- Invoices paid without being checked against the contract
- Renewals discovered when the supplier calls
- Rebates and service credits left unclaimed
- True-up liabilities quietly building up
Contracts managed with Arteze
- Invoices checked against the contract before they are paid
- Renewals planned months ahead, with real leverage
- Credits and rebates chased and recovered
- A monthly ROI your finance team agrees with
Savings calculator
What could your supplier contracts give back to the budget?
A quick, illustrative estimate for finance leaders. It takes ten seconds and doesn't ask for any details.
This is an illustrative range only, based on the kinds of issues we look for: unchecked invoices, late renewals, unused licences and unclaimed credits. Your own figure could be higher or lower, and the only way to know is to look at the contracts.
Two flagship models
Where is the money leaking from your P&L, and who is plugging it?
For finance leaders, the value usually hides in unchecked invoices, late renewals and unclaimed credits. For IT service providers, it hides in what clients won't say out loud. We built a model for each.
VMaaS
What if every supplier invoice was checked, and every renewal was on your terms?
Most organisations verify only a fraction of their supplier invoices and learn about renewals when the supplier calls. VMaaS puts a dedicated Arteze team on the case: we check your supplier invoices against the contract, track every renewal milestone, recover the credits you are owed and run your supplier reviews, with a monthly ROI statement your finance team signs off.
Explore VMaaS
Joint Account Plan
How does your client really see you?
Clients tell an independent outsider what they would rarely tell their account manager. Drawing on more than 25 years on the buyer's side of the table, Arteze uncovers how your client relationship truly stands, surfaces the unfiltered view, and helps you co-create a Joint Account Plan with your client that protects retention and opens the door to growth.
Explore Joint Account PlanVMaaS delivery framework
Four areas of work. You choose the mix.
Start with the area that matters most, then add or remove areas as your priorities change. Your team keeps every decision.
Buy well, from first market scan to signed contract
- Market scans and supplier shortlists
- RFIs that genuinely test the market
- RFPs run to a clear, firm timetable
- Renewal negotiations
- Commercial review before you sign
- Plans for contracts nearing their end
The routine work that keeps records accurate and payments correct
- Contract register and renewal calendar
- Purchase requests and purchase orders
- New supplier set-up and due diligence
- Invoice checks against the contract
- Supplier records and document filing
Pay only for the licences you need, with no surprises at true-up
- Licence positions for your major software vendors
- Usage reviews to find licences nobody uses
- True-up checks, so you agree the count before the vendor sets it
- Preparation for licence renewals
- Charging licence costs to the teams that use them
- Support during vendor audits
Keep your most important suppliers performing and close
- Supplier categorisation by value and risk
- Supplier governance, with a clear meeting rhythm and escalation route
- Scorecards and regular performance reviews
- Service credits and rebates claimed
- Joint plans with your key suppliers
Joint Account Plan
Two phases, one shared plan
We begin by establishing where the relationship genuinely stands. Then, if you choose to proceed, we help you and your client act on what we found.
Maturity assessment
We find out how the relationship really stands, and what would make it stronger.
- We agree the scope with you and choose who to speak to on both sides
- We interview your client's people in confidence, so they can speak openly
- We review the contract, service reports and account history through a buyer's eyes
- You receive a clear view of the relationship's maturity, with our recommendations
Putting it into practice
We help you act on the recommendations you have approved, together with your client.
- We help you and your client agree a Joint Account Plan that both sides own
- We support the quick wins and the longer-term changes
- We set up simple ways to see whether the relationship is improving
- You go into the next renewal knowing where you stand
It works as a health check on an account that is going well, or as a recovery plan for one under strain. We never advise a provider and its client on the same contract.
Supplier health check
How do your clients likely see you?
Eight quick statements and an instant, indicative score for one client account. No details collected.
Track record
Numbers a finance director can take to the board
Figures combine Arteze client engagements with roles our founder held before establishing Arteze. The £17m total comprises around £10m in savings delivered, £6.7m in costs avoided and £0.7m in savings identified.
Advisory services
Targeted expertise, exactly where you need it
Engage us for a single, focused piece of work, or combine services into a wider programme.
Contract Review & Optimisation
Do you know what your contracts are really costing you?
Explore
Supplier Cost Optimisation
How much are you paying for things you no longer need?
Explore
Contract Negotiation & Renewal
Is your next renewal a risk, or your biggest opportunity?
Explore
Supplier Performance Management
Are your suppliers delivering what they promised?
Explore
Commercial Governance & Assurance
Could you evidence that every invoice you paid was right?
Explore
Software Licensing Optimisation
What would a true-up cost you if it landed tomorrow?
Explore
Contract Exit & Transition
Can you leave a supplier without paying for the privilege?
ExploreNeed an independent view of your contracts?
Tell us which contracts are on your mind, and we will tell you where we would look first.
Sectors we support
Every sector has its own supplier traps. We know where to look.
Insurance
What is your supplier ecosystem quietly costing your combined ratio?
Explore sector
Banking & Financial Services
Is your supplier estate as resilient as your regulator expects?
Explore sector
Government & Public Sector
Is every pound of public money working as hard as it should?
Explore sector
Infrastructure & Transport
When a supplier fails, the public notices. Do your contracts?
Explore sector
Energy & Utilities
Are legacy contracts holding your transformation back?
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Manufacturing
How much subscription waste is hiding across your sites?
Explore sector
IT Service Providers
What would your client say if you weren't in the room?
Explore sectorDon't see your sector?
Supplier contracts look different in every sector, but the questions worth asking are often the same.
Start the conversation
What could your supplier contracts be giving back?
The first conversation is free, confidential and comes with no obligation. Bring one contract, one supplier or one question, and leave with a clearer view of where the value is.